FAQ

Frequently Asked Questions

Do you offer custom jewelry?

Yes! We love handmade jewelry and can work with you to create custom pieces. Larger orders (3+), such as bridesmaids, can be placed through email or message as well. Please contact us to discuss your vision.

What materials do you use?

We use high-quality materials that are nickel free and hypoallergenic. Materials include 14k gold-filled metals, genuine freshwater pearls, gold plated brass and more. All our pieces are a blend of carefully handcrafted or curated designs sourced from trusted suppliers who meet quality standards. 

What is the difference between gold plated and gold filled?

Gold filled jewelry contains a thick layer of real gold bonded to a base metal, making it more durable and longer-lasting with proper care. This also makes it suitable for everyday wear. It will not tarnish with water contact. Gold plated jewelry has a thinner layer of gold on the surface, offering a more affordable option while still achieving the same beautiful look. 

How do I care for my jewelry?

To keep your jewelry looking beautiful, avoid contact with water, perfumes, and harsh chemicals. Store pieces in a dry place when not wearing them. Gently clean with a soft cloth as needed. 

What is your return policy?

We want you to love your jewelry! Please contact us within 14 days of receiving your order if you have any concerns.

Do you offer local pickup?

Yes, we offer local pickup options. Select this option at checkout to arrange pickup.

How long does shipping take?

Orders are typically processed within 2-5 business days. Shipping times vary based on your location.